Data Protection Policy

The protection and security of personal data is important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection statement.

This data protection statement only applies to our website. If you are redirected to other sites via links on our pages, please enquire with their provider about the respective handling of your data.

1. Definitions

The terms used in our data protection statement are explained below:

a) personal data

“Personal data” is any information relating to an identified or identifiable natural person (hereafter referred to as ” person concerned “); an identifiable natural person is one who can be identified, directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or to one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

b) Processing

“Processing” means any operation or series of operations carried out with or without the aid of automated procedures in relation to personal data, such as the collection, capture, organisation, sorting, storage, adaptation or alteration, reading, retrieval, use, disclosure by transmission, dissemination or any other form of provision, reconciliation or linking,

c) Data controller

“Data controller” shall be the natural or legal person, authority, body, office or other body which alone or jointly with others decides on the purposes and means of processing personal data; where the purposes and means of such processing are specified by Union law or the law of the Member States, the data controller or certain criteria for his appointment may be laid down in accordance with Union law or the law of the Member States.

d) Recipient

“Recipient” is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, authorities who may receive personal data under Union law or the law of the Member States under a particular investigation mandate shall not be considered recipients; the processing of such data by the said authorities shall be carried out in compliance with the applicable data protection rules corresponding to the purposes of the processing.

e) Third party

“Third party” is a natural or legal person, authority, institution or other body, other than the person concerned, the data controller, the processor as well as persons who are authorised to process personal data under the direct responsibility of the data controller or the data processor.

f) Profiling

“Profiling” is any form of automated processing of personal data which consists in the use of such personal data to assess certain personal aspects relating to a natural person, in particular analyzing or predicting the performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or location change of this natural person.

g) Consent

“Consent” of the person concerned shall be any statement of intent given voluntarily for the specific case, in an informed manner and unequivocally, in the form of a declaration or any other unambiguous confirmative act by which the person concerned expresses their agreement with the processing of the personal data related to them.

 

2. Name and contact details of the data controller

This data protection information applies to the data processing by:

Data controller:
ANNA+CIE Siegle-Kvarnström & Kvarnström GbR (following referred to as: ANNA+CIE)
Rothenbaumchaussee 197
D- 20149 Hamburg
Deutschland

Email: office@anna-cie.com
Telefon: +49 (0)40 180 390 200
Fax: +49 (0)40 180 390 233

You can find the responsible contact persons in the imprint.

 

3. Collection and storage of personal data and the nature and purpose of their use

a) when visiting the website

When accessing our website https://www.anna-cie.de, the browser that is used on your device automatically sends information to our website server. This information is stored temporarily in a so-called logfile. The following information is recorded and saved until automated deletion:

  • IP address of the requesting computer
  • date and time of request
  • name and URL of the retrieved file
  • website from which access is made (referrer URL)
  • the web browser used and, if applicable, the operating system of your computer and the name of your access provider

The aforementioned data are processed by us for the following purposes:

  • ensuring a smooth connection to the website
  • ensuring a comfortable use of our website
  • evaluation of system security and stability as well as
  • for further administrative purposes

The legal basis for data processing is Article 6 (1) p. 1 lit. F DSGVO. Our legitimate interest follows from the above listed purposes for data collection. In no case shall we use the collected data for the purpose of drawing conclusions on your person.

We also use cookies and Analysis Services when you visit our website. For further explanations, please refer to clause 5 and 6 of this privacy statement.

b) We provide a contact form on our website, should you wish to contact us with questions of any kind. It is necessary to provide a valid email address so that we know whom the request came from and are able to answer it. Further information may be given voluntarily.

The data processing connected with this contact form is carried out in accordance with article 6 (1) p. 1 lit. A DSGVO based on your voluntarily granted consent.

The personal data collected by us for the use of the contact form will automatically be deleted upon completion of the request you have made.

4. Transfer of data

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

  • you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest in not disclosing your data worthy of protection,
  • there is a legal obligation to transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
  • this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO.

5. Cookies

We partly use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do no damage to your end device, do not contain viruses, Trojans or other malware.

Information referring to the specifically used end device is stored in the cookie. However, this does not mean that your identity is disclosed to us.

The use of cookies helps us make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These will be deleted automatically after leaving our site.

We also use temporary cookies that are stored on your end device for a specified period of time to optimize user-friendliness. If you return to our site to use our services, it will automatically recognize you as a returning visitor and remember the entries and settings you have made so that you do not have to enter them again.

Finally, we use cookies to statistically monitor and evaluate the use of our website in order to optimise our offer to you (see section 6). These cookies enable us to automatically recognize you as a returning visitor. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 S. 1 lit. f DSGVO.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to a reduced functionality of our website.

6. Analysis Tools

a) Tracking tools

The tracking measures listed below and used by us are based on article 6 (1) p. 1 lit. F DSGVO performed. With the tracking measures used we want to ensure a tailored design and continuous optimization of our website. We also use them to statistically measure and analyse the use of our website for the purpose of optimizing our offer to you. Such interests shall be regarded as legitimate in the sense of the aforementioned article.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

i) Google Analytics

We use Google Analytics, a Web Analytics service from Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereafter “Google “).) for the purpose of a tailored design and continuous optimization of our pages. In this context, pseudonymised usage profiles are created and cookies (see Section 5) are used. Possible information about your use of this website generated by the cookie are:

  • Browser type/version
  • Operating system used
  • Referrer-URL (die zuvor besuchte Seite),
  • Hostname of the accessing computer (IP address)
  • Time of the server request

The information is transferred to a Google server in the United States and stored there. It is used to evaluate the use of the website, to compile reports on the website activities and to provide further services related to the use of the website and the Internet for the purposes of market research and appropriate design of these Internet pages. This information may also be transferred to third parties if required by law or if third parties process this data by proxy. In no case will your IP address be merged with other data from Google. The IP addresses are anonymized to rule out any form of attribution (IP-masking).

You can prevent the installation of cookies in your browser settings; However, we would point out that in this case, not all functions of this website can be used.

You can also prevent Google from capturing the data related to your use of the website (including your IP address) generated by the cookie and from processing such data by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from capturing your data by clicking on this link (https://tools.google.com/dlpage/gaoptout). An opt-out cookie is set to prevent the future collection of your data when you visit this website. The opt-out cookie must be set specifically for every browser and only for our website and is stored on your device. If you delete cookies in a specific browser, you must reset the opt-out cookie.

For more information about Google Analytics privacy, see Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).

ii) Google AdWords conversion tracking

We use Google conversion tracking to collect statistical information on the use of our website and to evaluate it for the purpose of optimizing our website. Google AdWords will set a cookie (see paragraph 5) on your computer if you have reached our website via a Google ad.

These cookies expire after 30 days and cannot be used for personal identification. If the user visits certain pages of the AdWords customer’s website and the cookie has not yet expired, Google and the customer can see that the user clicked on the ad and was redirected to that page.

Each AdWords customer receives a different cookie. This means that cookies cannot be tracked through the AdWords customer’s Web pages. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that allows them to identify users personally.

If you do not wish to participate in the tracking process, you can also reject the setting of a cookie required for this – for example using a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the “www.googleadservices.com” domain. Google’s privacy policy for conversion tracking can be found here (https://services.google.com/sitestats/de.html).

iii) Googletagmanager.com

A web service of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereafter: Googletagmanager.com) has been added to our website. We use the data collected with this service to ensure the full functionality of our website. In this process, your browser may transmit personal data to Googletagmanager.com. The legal basis for data processing is Art. 6 para. 1 lit. f DSGVO. The legitimate interest consists in an error-free function of the website. Googletagmanager.com has certified itself under the EU-US Privacy Shield Agreement (see https://www.privacyshield.gov/list). The data will be deleted as soon as the purpose of their collection has been served. For more information on handling the transferred data, please see Googletagmanager.com’s privacy policy: https://www.google.com/intl/de/policies/privacy/. You can prevent Googletagmanager.com from collecting and processing your information by disabling script code execution in your browser or by installing a script blocker in your browser (for example, at www.noscript.net or www.ghostery.com).

7. YouTube

Our website uses plugins from Google’s YouTube site. This website is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to attribute your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

If a YouTube video is started, the provider uses cookies that collect information about user behaviour.

If you have deactivated the storage of cookies for the Google Ad program, you will not have to worry about such cookies when viewing YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the saving of cookies in your browser.

The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information on how we handle user data, please see YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

8. Google-Re/Marketing-Services

We use the marketing and remarketing services (“Google Marketing Services” for short) of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).

The Google marketing services allow us to target ads for and on our site in order to present users only with ads that potentially match their interests. If, for example, users see ads for products they are interested in on other websites, this is referred to as “remarketing”. For these purposes, when our and other websites on which Google marketing services are active are accessed, Google directly executes a code from Google and (re)marketing tags (invisible graphics or code, also known as “web beacons”) are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies). Cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This contains information on visited websites, content interests and offers clicked, furthermore technical information about browser and operating system, referring websites, visiting time as well as further information about the use of the online offer. The user’s IP address is also recorded. However, within the framework of Google Analytics, the IP address is shortened within member states of the European Union or in other signatory states of the European Economic Area Agreement and only in exceptional cases completely transmitted to a Google server in the USA and shortened there. The IP address is not combined with the user’s data within other Google offers. The above information may also be linked to such information from other sources. If the user then visits other websites, the ads tailored to his interests can be displayed.

Users’ data is processed pseudonymously within the framework of Google marketing services. This means that Google does not store and process, for example, the names or e-mail addresses of users, but processes the relevant data cookie-related within pseudonymous user profiles. This means from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly permitted Google to process the data without this pseudonymisation. The information collected about users by DoubleClick is transmitted to Google and stored on Google’s servers in the USA.

One of the Google marketing services we use is the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. Cookies cannot therefore be traced through the websites of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.

We integrate third-party advertisements on the basis of the Google marketing service “DoubleClick”. DoubleClick uses cookies to enable Google and its partner sites to serve ads based on users’ visits to this site or other sites on the Internet.

We also include third-party advertisements based on the Google marketing service “AdSense”. AdSense uses cookies to enable Google and its partner sites to serve ads based on users’ visits to this site or other sites on the Internet.

Another Google marketing service we use is the “Google Tag Manager”, which can be used to integrate other Google analysis and marketing services into our website (e.g. “AdWords”, “DoubleClick” or “Google Analytics”).

Further information on Google’s use of data for marketing purposes can be found on the overview page: https://www.google.com/policies/technologies/ads, Google’s data protection declaration can be accessed at https://www.google.com/policies/privacy

If you wish to object to the collection by Google marketing services, you can use the setting and opt-out options provided by Google: https://www.google.com/ads/preferences

9. Web-Tools

a) Google Web Fonts

This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a default font is used by your computer.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy.

b) Use of code.jquery.com

This site uses jQuery Migrate for the stability of jQuery technologies. In this respect, program libraries are called from jQuery servers. Google’s CDN (Content delivery network) is used. If you previously used jQuery Migrate on another page of the jQuery CDN, your browser will revert to the cached copy. If this is not the case, you will need to download data from your browser to the jQuery Foundation (“jQuery.org”). Your data will be transferred to the USA. For more information, visit https://code.jquery.com/ and the jQuery Foundation Code of Conduct.

10. Rights of the persons concerned

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
  • to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 DSGVO;
  • to request the deletion of your personal data stored by us in accordance with Art. 17 DSGVO, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • pursuant to Art. 18 DSGVO, to restrict the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but if you need it to assert, exercise or defend legal claims or if you have filed an objection to the processing pursuant to Art. 21 DSGVO;
  • pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;
  • in accordance with Art. 7 para. 3 DSGVO, to revoke your consent to us at any time. As a result, we are no longer allowed to continue processing data based on this consent in the future and
  • to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

11. Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 letter f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, provided that there are reasons for this which arise from your particular situation or the objection to direct advertising is directed. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to office@anna-cie.com

12. Data security

We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Usually this is a 256 bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

13. Up-to-dateness and amendment of this data protection declaration

This data protection declaration is currently valid and has the status as of June 2018.

Due to the further development of our website and offers on it or due to a change in legal or regulatory requirements, it may become necessary to change this data protection declaration. You can access and print the current data protection statement at any time on our website at https://anna-cie.com